Returns & Refund
At Technology, we prioritize customer satisfaction and aim to make the return and refund process straightforward. Please review the following policy for returns and refunds:
1. Eligibility for Returns
- Items can be returned within 30 days of delivery.
- Products must be in their original condition:
- Unused and undamaged.
- In original packaging with all accessories and documentation included.
- Proof of purchase (receipt or order confirmation) is required for all returns.
2. Non-Returnable Items
The following items are not eligible for returns:
- Products marked as "final sale."
- Customized or personalized items.
- Items damaged due to misuse or improper handling by the customer.
3. How to Initiate a Return
To start the return process:
- Email us at contact@technologystore.net with your order number, the item(s) you wish to return, and the reason for return.
- Our team will provide you with return instructions and the return address.
- Ship the item back to us using a trackable shipping method.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- We recommend using a trackable shipping method to ensure safe delivery.
5. Refund Policy
- Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.
- If approved, refunds will be processed within 5-7 business days and credited back to your original payment method.
- Original shipping charges are non-refundable.
6. Exchanges
We do not offer direct exchanges. If you need a different product or variant, please return the original item for a refund and place a new order.
7. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of delivery.
- Provide photos of the damage and your order details. We will offer a replacement or a full refund for eligible cases.
For any questions or assistance, feel free to contact us at contact@technologystore.net. We’re here to help!