Returns & Refund

At Technology, we prioritize customer satisfaction and aim to make the return and refund process straightforward. Please review the following policy for returns and refunds:

1. Eligibility for Returns

  • Items can be returned within 30 days of delivery.
  • Products must be in their original condition:
    • Unused and undamaged.
    • In original packaging with all accessories and documentation included.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

The following items are not eligible for returns:

  • Products marked as "final sale."
  • Customized or personalized items.
  • Items damaged due to misuse or improper handling by the customer.

3. How to Initiate a Return

To start the return process:

  1. Email us at contact@technologystore.net with your order number, the item(s) you wish to return, and the reason for return.
  2. Our team will provide you with return instructions and the return address.
  3. Ship the item back to us using a trackable shipping method.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • We recommend using a trackable shipping method to ensure safe delivery.

5. Refund Policy

  • Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.
  • If approved, refunds will be processed within 5-7 business days and credited back to your original payment method.
  • Original shipping charges are non-refundable.

6. Exchanges

We do not offer direct exchanges. If you need a different product or variant, please return the original item for a refund and place a new order.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery.
  • Provide photos of the damage and your order details. We will offer a replacement or a full refund for eligible cases.

For any questions or assistance, feel free to contact us at contact@technologystore.net. We’re here to help!